Search found 4 matches

by veegs
Wed Dec 24, 2008 1:32 am
Forum: Equipment
Topic: DO NOT BUY A MALTMILL BY JACK SCHMINDLING!!!!
Replies: 7
Views: 31802

DO NOT BUY A MALTMILL BY JACK SCHMINDLING!!!!

I will not even get into how rude Jack Schmindling was in dealing with me when I received my hopper damaged and he refused to take ownership of the problem to where he actually wrote me in email "Go take your meds, hon". Not joking at all! He ended up not even sending a shipping label to take it bac...
by veegs
Fri Nov 21, 2008 12:52 am
Forum: Equipment
Topic: Schmindling MaltMills assembly and customer service is BAD!!
Replies: 26
Views: 56470

Nice to know I am not alone!

Yes, same here I had to write to ask when it would arrive, and he did reply the same day saying it had shipped, but after a week it did not arrive, and I called and left a message as a woman says "Please leave a message and we will pick up the phone if we are available", so what do they do screen th...
by veegs
Thu Nov 20, 2008 7:45 pm
Forum: Equipment
Topic: Schmindling MaltMills assembly and customer service is BAD!!
Replies: 26
Views: 56470

Thanks, oh and when asking for parts...

After sending reply mail, not so nice about how he was treating me the paying customer, and how he should understand how I feel waiting and when it arrives its broke, and that he should take more care and change shippers (or handlers as the damage clearly happened in house not at UPS) he replied and...
by veegs
Thu Nov 20, 2008 11:39 am
Forum: Equipment
Topic: Schmindling MaltMills assembly and customer service is BAD!!
Replies: 26
Views: 56470

Schmindling MaltMills assembly and customer service is BAD!!

DO NOT BUY FROM THIS JERK!!! They sent a damaged mill, and in their paperwork mention many times about replacing damaged parts because they EXPECT IT TO ARRIVE DAMAGED!!! (Wouldnt that lead you to changing either shipping companies, method or packaging??) So I sent them photos of damage to get repla...