Ingredients Database Help
Ingredients Database Help
I recently downloaded BeerTools Pro, but the Ingredients Database is empty. Do I have to add everything individually, or is there a way for me to download the database?
-Ryan
empty ingredients database
Double check that you are looking in the "Ingredients DB" and not "My Ingredients".
The database should have downloaded with the program.
The database should have downloaded with the program.
BTP v2.0.* Windows XP
Empty Ingredients Database
Yep, I've checked both tabs, and I don't seem to have anything in the database...
I've tried reinstalling BTP and still no luck. Any thoughts on what I can do?
I've tried reinstalling BTP and still no luck. Any thoughts on what I can do?
-Ryan
Database
Since it's New Year's day, Jeff might be taking the day off, but you should start by Submitting a Ticket in the Support area. Just click on the Support button at the top of the BeerTools web page and follow the instructions.
Meanwhile, do you have a BeerTools Pro folder in your Documents (or My Documents in Windows) folder? Does it contain a BeerTools Pro Library file?
Meanwhile, do you have a BeerTools Pro folder in your Documents (or My Documents in Windows) folder? Does it contain a BeerTools Pro Library file?
BTP v2.0.* Windows XP
Database
I see the the library file in My Documents (the RSD file, I assume), but I still can't see the ingredients in BTP. I tried rebuilding the database without much luck either.
I went ahead and created a support ticket, too, so thanks for your help!
I went ahead and created a support ticket, too, so thanks for your help!
-Ryan
no Inventory
Unfortunately, beyond the usual "restart the computer" and "reinstall the program" advice, I'm not much help with system issues.
BTP v2.0.* Windows XP
Re: Database
Was your question answered by support?ryhaynes wrote:I see the the library file in My Documents (the RSD file, I assume), but I still can't see the ingredients in BTP. I tried rebuilding the database without much luck either.
I went ahead and created a support ticket, too, so thanks for your help!
Jeff
BeerTools.com Staff
BeerTools.com Staff