I can't access beertools, mods can you please help

General brewing information, questions and discussion. Topics that do not seem to fit elsewhere.

Moderators: slothrob, 2row, wottaguy

I can't access beertools, mods can you please help

Postby beerfan » Thu May 08, 2008 6:58 pm

My gold membership has runout, but i cannot remember my password. I did the "email a new password", however, i have changed emails, and so the email does not go to my current email address. I have tried to change my email with beertools, although i can't seem to do it. Can anyone please help me out???

I was able to set this forum up with a different username, but i can't do that with the tools section.

Cheers

Mark, frustrated brewer :D
beerfan
 
Posts: 3
Joined: Thu May 08, 2008 5:45 pm
Location: Australia

beer

Postby beerfan » Sat May 10, 2008 8:48 pm

Anybody?????
beerfan
 
Posts: 3
Joined: Thu May 08, 2008 5:45 pm
Location: Australia

Re: beer

Postby jeff » Sat May 10, 2008 9:35 pm

beerfan wrote:Anybody?????


Did you receive your support ticket response?
Jeff
BeerTools.com Staff
User avatar
jeff
Imperial Stout
Imperial Stout
 
Posts: 1412
Joined: Sun Jan 09, 2000 9:16 pm
Location: Hollywood, SC

beer

Postby beerfan » Sun May 11, 2008 2:22 am

Not yet mate, i have recieved a topic reply notification for this thread, but nothing else yet so far.
beerfan
 
Posts: 3
Joined: Thu May 08, 2008 5:45 pm
Location: Australia

Re: beer

Postby jeff » Sun May 11, 2008 5:51 am

beerfan wrote:Not yet mate, i have recieved a topic reply notification for this thread, but nothing else yet so far.


I replied to your support request over 8 hours ago. If you have not received a notification email by now this means your email server probably blocks email sent from the support site. I sent the ticket information again just in case.

If the email never arrives it may be a good idea to use a different email account for your BeerTools.com profile. In the meantime, I need to know what your account username is in order to lookup your profile. You can email it to me or send it to me in a private message.

Thanks!
Jeff
BeerTools.com Staff
User avatar
jeff
Imperial Stout
Imperial Stout
 
Posts: 1412
Joined: Sun Jan 09, 2000 9:16 pm
Location: Hollywood, SC


Return to General

Who is online

Users browsing this forum: No registered users and 2 guests