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Attn: Beer Tools Staff

Postby BillyBock » Sat Jan 11, 2003 8:31 am

I posted a response to a thread and it showed as a main thread. This is the second time it's happened. What's going on?

v/r
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Some more details

Postby jeff » Sat Jan 11, 2003 10:08 am

Not quite sure why this happens sometimes. I have never been able to duplicate the problem myself. What browser are you using? Has it ever happened to you before? Have you been able to post replies in the past using the same computer and browser? If there are any other specifics you can provide, please do so; that way I can try to get to the bottom of this problem. Thanks.
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Details

Postby BillyBock » Sat Jan 11, 2003 10:49 am

Jeff: I use IE 6.0 and XP Home Edition. I've been using these for months with no apparent problems until only recently. This particular problem of an incorrectly posted reply has happened one other time IIRC. Also, there have been a couple of times where I've written a response, clicked submit, and it never showed up. The only common thing between them is that they all happened within the last month. I hope this gives you something to work with.

Thanks much,
Bill
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Re: Details...

Postby HomeBrew » Sat Jan 11, 2003 7:53 pm

I've not yet had this happen to me, and I'm using the same software as BillyBock.

This type of problem is unlikely to be client-side, anyhow -- it's probably server-side, but perhaps only happens under rare circumstances. These types of little bugs are very hard to stomp..

What is the base language of this forum software (PHP, Perl, other)? What database does it link to (MySQL?)?
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lost posts

Postby Gravity Thrills » Sun Jan 12, 2003 4:23 am

Jeff,

I have had posts disappear loke Billy describes here, and I noted it in a bughunting thread a couple of weeks ago. In my cases, the errors only occurred if it took more than 10 minutes to compose a forum response, so it seems to be a timeout type of error. Perhaps this is also the reason for the misplaced responses?

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Timeout errors

Postby jeff » Sun Jan 12, 2003 1:01 pm

Recently we have hit all time peaks in traffic; this is a good thing though. The down side is that visitor sessions timeout sooner when there are more users logged in. During high traffic times there is a greater chance for errors as described above. When a session times out, all of the session information is destroyed; so the server no longer knows who a user is and new login is required.
Another issue that may be responsible for lost posts is the duplicate post protection I have built into the forum software. There used to be a big problem with posts being posted multiple times. The solution to that problem can sometimes result in posts being rejected if session data has been destroyed.
All that said, we have to live with the occasional error for now. Meanwhile, I will begin work on rewriting the forum software.
Your patience is appreciated, thanks.
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The Forum is well done

Postby Push Eject » Mon Jan 13, 2003 11:03 am

Jeff,
As some of the users know I maintain three other websites. I've "shopped" for a good forum script/package for quite a while, but none measure up to this forum interface.

If you ever decide to make it open source I want to be the first to know!

Cheers,
Ollie
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