app glitchy

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app glitchy

Postby roadie2 » Sun Mar 16, 2014 11:58 pm

Hi, not sure whats causing this but since upgrading my samsung gs3 to new os the app is not working well. I can login but not scroll smoothly. Any ideas?!

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Re: app glitchy

Postby jeff » Mon Mar 17, 2014 11:15 am

Scrolling can be fast and smooth on some browsers but rough on others. Rough scrolling seems to be the case with the Galaxy S3 and Android 4.3 update. An immediate fix that can be performed on your end is to use Chrome instead of the stock browser. Updates are planned for the BTP connect app that should correct the issue but switching browsers is probably the best option for now. Sorry for the inconvenience.
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